Oct. 19, 2017 / Updated by Bessie Shaw to Windows 10
Users have reported the "keyboard not working" issue after the Windows 10 Creators Update or the Windows 10 Fall Creator Update. Some come across the keyboard problem when they try to log in the desktop with the passwords. Some encounter the problem suddenly when they typing with the computer keyboard as usual. The keyboard stops working and influences the continuity of your office work. The Windows 10 Creators Update/Fall Creators Update often brings this or that headaches to us, such as keyboard not working, black screen issue, no WiFi connection, Bluetooth not available issue, touchpad not working, etc. Today, let's have a close look at how to fix keyboard not working on your Windows 10 Creators Update/Fall Creators Update desktop or laptop.
Here we've had top 5 methods for you to fix the "keyboard not working" problem on the Windows 10 Creators Update/Windows 10 Fall Creators Update computer. Note: If you fail to enter the desktop because the keyboard stops working while you turn on or wake up the PC, you can follow the steps below to open the on-screen keyboard with your working mouse to the sign-in screen and then enter the password.
1. Click the Ease of Access icon at the bottom-left corner.
2. Select the On-Screen Keyboard from the pop-up menu.
Besides, you can also use the touch screen or a Bluetooth/USB/Wireless keyboard.
Now, let's begin.
Some users have reported that they had their keyboard back to life by unchecking the fast startup option in Windows 10 Creators Update/Fall Creators Update.
Step 1. Use Windows shortcut keys Win + X to launch the Jump List.
Step 2. Select the Power Options.
Step 3. Scroll down for the Additional power settings.
Step 4. On the left side, click the Choose what the power buttons do.
Step 5. Click Change settings that currently unavailable to active the Shutdown settings below.
Step 6. Untick the Turn on fast startup option.
Step 7. Click Save changes.
Now restart the computer to see if the “keyboard not working” issue has been resolved. If not, go on the reading.
You can also remove the latest added touchpad software on the Windows 10 Creators update/Fall Creators Update and fix the keyboard not functioning problem.
Step 1. Click the Start menu.
Step 2. Go to the menu beginning at capital W and expand the Windows System.
Step 3. Select the Control Panel.
Step 4. View by Category and click Uninstall a program.
Step 5. Right-click the touchpad device and select Uninstall.
Perform a restart to see if the "keyboard stopped working" still persists.
If the keyboard has its light on when you turn on the computer, but the keys are not functioning, you can try to disable the filter keys to fix the issue.
Step 1. Use Windows shortcut keys Win + I to launch the Settings.
Step 2. Go to the Ease of Access menu.
Step 3. On the left side, select the Keyboard.
Step 4. Scroll down and switch the Filter Keys to Off.
Outdated, missing, broken or incompatible input device drivers can cause issues like no mouse pointer or cursor issue, HID-compliant mouse not working issue, mouse and keyboard not working issue, etc. A proper keyboard driver can facilitate the optimal working of the keyboard and prevent the input device from keyboard not working problem. After the Windows 10 Creators Update or the Windows 10 Fall Creators Update, the keyboard drivers may not be updated to the latest version. So you can update the keyboard driver with Driver Talent, a professional driver updater, to fix the keyboard not working issue on the PC.
The driver updater offers the official and WHQL keyboard drivers. You can get access to it via the button above. Here’s how to quick update the input device drivers with just one-click.
Step 1. Click the Scan button to scan out the faulty keyboard driver on the computer.
Step 2. Click Update or Repair to download and install the best-matched keyboard driver.
Step 3. Reboot the computer to make the driver change take effect.
Note: It is better to backup the drivers before any system or driver changes in case conflicts or crashes occur suddenly.
BIOS (Basic Input/Output System) is used to load the operating system and to perform hardware initialization during the PC booting process, like the keyboard, the screen, the serial and parallel ports. If you come across the keyboard not working problem after the Windows 10 Creators Update/Fall Creators Update, you need to enter the BIOS to check the BIOS configuration or install the BIOS updates to fix the issue.
It's hard to enter the BIOS without a working keyboard. If your keyboard is USB, then you can try a PS2 type keyboard. Once you enter the system, find USB Keyboard Legacy Support option or so and enable it. Press F10 to save the change and quit to log in the desktop. If the PS2 port one is still not working, there may be problems with the motherboard. You need to send it to repair.
That's it. All of above are the possible best methods to fix the "keyboard not working" issue after the Windows 10 Creators Update or the Windows 10 Fall Creators Update. If you have any questions on "keyboard not working" or if your USB/Wireless/Bluetooth keyboard is not working, please drop a line in the comment section below or go to the OSToto official forum for help.
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