Fixed: Ethernet Connection Not Working on Windows 10

Jun. 08, 2023 / Updated by Renata to Windows 10



Having a stable Ethernet connection is crucial for many users, as it ensures fast and reliable internet access. However, sometimes Windows 10 users may encounter issues where their Ethernet connection is not working properly. In this guide, we will provide step-by-step instructions to help you troubleshoot and fix common Ethernet connection problems on your Windows 10 computer. By following these troubleshooting steps, you can restore your Ethernet connection and get back online quickly.

Section 1. Basic Checks

Section 2. Update Network Driver

Section 3. Network Adapter Settings

Section 4. Network Settings

Section 5. Security Software and Firewall

Section 6. Additional Steps

Section 1. Basic Checks

Before diving into advanced troubleshooting, it's essential to perform some basic checks to ensure everything is properly set up. Follow these steps:

Check physical connections: Ensure the Ethernet cable is securely plugged into both the computer's Ethernet port and the router/modem.

Try a different cable and port: If possible, replace the Ethernet cable with a known-working cable and connect to a different port on the router/modem.

Power cycle the devices: Turn off the computer, router/modem, and any network switches. After a few minutes, turn them back on and check if the issue persists.

Section 2. Update Network Driver

Sometime, network drivers are not perfectly configured on your computer system, so that you should check the network driver state.

A faulty or outdated network adapter driver can cause issues with computer restarting issue.

Many computer problems are difficult to tackle. When users are having troubles on computer restarting, their computer operating systems may be already broken.

It is highly recommended to download a driver updater----Driver Talent which is free for scanning computers and providing updated driver.

1. Download and install Driver Talent

Download Driver Talent

2. Click on the "Scan" button to scan your computer for outdated, missing, or corrupt drivers.

3. Once the scan is complete, you will see a list of all the problematic drivers on your computer.

4. Click on the "Download" button next to the driver you want to update or install.

5. Wait for the download to finish, then click on the "Install" button to install the new driver on your computer.

6. You can also use Driver Talent to backup and restore your drivers or to uninstall unwanted drivers.

7. Once you have installed all the necessary drivers, restart your computer to apply the changes.


Section 3. Network Adapter Settings

The network adapter settings can sometimes cause Ethernet connection issues. To fix this, follow these steps:

1. Open Device Manager: Right-click on the Start button and select "Device Manager."

2. Expand "Network Adapters": Locate and expand the section for network adapters.

3. Update drivers: Right-click on your Ethernet adapter, select "Update driver," and choose "Search automatically for updated driver software." Follow the on-screen instructions to complete the process.

4. Disable and re-enable the adapter: Right-click on the Ethernet adapter and select "Disable." After a few seconds, right-click on it again and select "Enable."

5. Reset TCP/IP: Open Command Prompt as an administrator and enter the command "netsh int ip reset." Restart your computer afterward.

Section 4. Network Settings

Sometimes, incorrect network settings can prevent the Ethernet connection from working correctly. Here's what you can do to fix it:

1. Reset network settings: Open Command Prompt as an administrator and enter the command "netsh winsock reset." Restart your computer afterward.

2. Reset IP configuration: In Command Prompt, run the command "ipconfig /release" followed by "ipconfig /renew" to release and renew the IP address.

3. Disable IPv6: Open Network Connections, right-click on your Ethernet connection, select "Properties," uncheck the "Internet Protocol Version 6 (IPv6)" option, and click "OK."


Section 5. Security Software and Firewall

Firewall and security software can sometimes interfere with the Ethernet connection. Try the following steps:

Temporarily disable security software: Disable antivirus, firewall, and any other security software temporarily to check if they are causing the issue. Remember to re-enable them later.

Allow network access through the firewall: Open the firewall settings and ensure that the necessary programs and ports related to Ethernet connectivity are allowed.


Section 6. Additional Steps

If the previous steps haven't resolved the Ethernet connection problem, try these additional troubleshooting measures:

Check for Windows updates: Make sure your Windows 10 computer has the latest updates installed. Go to Settings > Update & Security > Windows Update and click "Check for updates."

Run Network Troubleshooter: Go to Settings > Update & Security > Troubleshoot. Under "Find and fix other problems," select "Network Adapter" and follow the instructions provided.

Reset network stack: Open Command Prompt as an administrator and enter the command "netsh int ip reset reset.txt" followed by "netsh winsock reset." Restart your computer afterward.


By following the troubleshooting steps outlined in this guide, you should be able to resolve common Ethernet connection issues on your Windows 10 computer. Remember to start with the basic checks, such as verifying physical connections, before moving on to more advanced troubleshooting methods. If the problem persists, consider contacting your internet service provider (ISP) for further assistance. Having a stable Ethernet connection will ensure a seamless internet experience and allow you to continue using your Windows 10 computer without any connectivity disruptions.

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Tags: ethernet,  network, 

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