Fix: "NVIDIA Installer cannot continue" on Windows 10 October 2018 Update

Jun. 24, 2022 / Updated by Bessie Shaw to Windows 10

In recent days, many users are reporting the “NVIDIA Installer cannot continue” issue with NVIDIA graphics drivers while they are doing a fresh install of Windows 10 October 2018 Update (also known as Windows 10 version 1809). A message saying “The Standard NVIDIA graphics driver is not compatible with this version of Windows. Please update your driver using GeForce Experience to download the correct version” pops up on the screen during the installation process.


The “NVIDIA Installer cannot continue” issue occurs because the GeForce 398.36 DCH graphics driver is automatically installed through Windows Update after the first log-on. The operating system automatically installing a graphics driver during its installation process would have been a good thing, but such an issue makes it frustrating.

Though it’s proven difficult for some users to address the issue in the current situation, there are still some reasonably straightforward methods we can take to avoid it. Read on to get them.

How to Avoid "NVIDIA Installer cannot continue" on Windows 10 October 2018 Update?

To avoid the "NVIDIA Installer cannot continue" issue from happening on Windows 10 October 2018 Update, you can take the following methods.

Method 1. Disconnect the Computer from Network during the OS Installation

This is the most direct and effective method to avoid the “NVIDIA Installer cannot continue” issue. Disconnecting the computer from network during the OS installation will block the OS from installing the GeForce 398.36 DCH graphics driver via Windows Update. And you need to manually install the driver from USB media or driver disc before the network is available. Windows Update won’t replace any existing driver with a DCH driver. Then everything will be fine.

Method 2. Use the NVIDIA GeForce Experience Application to Bypass the Issue

If the first method is hard for you to implement, you can try this method. GeForce Experience is a companion application to your GeForce GTX graphics card. You are able to get a DCH version of the graphics driver via it to avoid potential conflicts. Therefore, using the GeForce Experience application can also be effective in avoiding the “NVIDIA Installer cannot continue” issue.

How to Determine if You Have the NVIDIA DCH Graphics Driver Installed on Your OS?

To determine if the NVIDIA DCH graphics driver is installed on your OS, you can check if there is a value named "DCHUVen" in Windows Registry. Do like this:

Step 1. Press Windows + R to launch the Run dialog box.

Step 2. Type “regedit” into the box and hit Enter to launch the Registry Editor.

Step 3. Navigate to Computer\ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nvlddmkm and check if there is a value named "DCHUVen".

If the "DCHUVen" value exists, that means you are running an NVIDIA DCH driver.

How to Uninstall the NVIDIA GeForce 398.36 DCH Graphics Driver Properly?

If you uninstall the NVIDIA GeForce 398.36 DCH graphics driver normally, it won't be gone from the system until you reboot your computer. However, Windows Update will start immediately after reboot and reinstall the DCH driver that you just uninstalled. To uninstall the GeForce 398.36 DCH graphics driver properly, you can take these steps:

Step 1. Launch the Device Manager and open the NVIDIA graphics adapter.

Step 2. Go to the Details tab and select “Inf name” under Property. Then make a note of the value.


Step 3. Run a command prompt as administrator.

Step 4. Type “pnputil /delete-driver X /uninstall” into the command prompt and hit Enter to run it. (Note: X represents the value you get in Step 2. In our case, it is “oem6.inf”.)

Step 5. After uninstalling and deleting the driver package successfully, run “sc delete nvlddmkm” to remove the leftovers of the driver.

Now the NVIDIA GeForce 398.36 DCH graphics driver is uninstalled properly. Feel free to download and install the NVIDIA driver. No reboot required.

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Have you encountered the “NVIDIA Installer cannot continue” issue? How do you deal with it? If this post is helpful to you, don't be stingy about sharing it to help more people. For more solutions to other computer issues, get access to the Resource section on this site.

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