Top 5 ways to fix printer connection on Windows 11

Mar. 08, 2023 / Updated by Renata to Windows 11

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What can we do when the printer is disconnecting from the computers? We have encountered many problems with printing including the printer being disconnected from the computer. How can we deal with this situation? And why the disconnection happened?

Fix printer connection and printing problems in Windows:

Solution1. Restart Your Printer

Solution2. Check the Power Cord

Solution3. Update Printer Driver

Solution4. Reset the Print Spooler

Solution5. Remove and Reinstall the Printer

Fix Windows 11 printing problems

Solution1. Restart Your Printer

Turn off the printer, plug the power back in, and turn on the printer.

If your printer still doesn’t work, continue to the next solution.

Solution2. Check the Power Cord

For wired printers, first, you should make sure that the printer’s USB cable has correctly connected from the printer to the computer. If the USB device cannot be recognized, you can try to manually update the USB driver.

For wireless connected printers, do the following:

Make sure the printer's wireless option is turned on and available.

See the instructions that came with your printer or check the manufacturer's website for instructions on how to use your wireless printer.

Many printers have an option to test the printer's wireless connection, run the printer's wireless connection test by reading the instructions that came with the printer.

If the previous methods fail, your computer may not be connected to the network. Here's what you need to find out how to get online

Solution3. Update Printer Driver

Method 1. Download an third-part software to scan and update your printer drivers automatically.

Driver Talent can solve 98% of drivers problems including but not limited to update, back-up, restore, pre-download, ect.

Once launch Driver Talent, you can check the computer driver’s situation for only one click, and it will show you all drivers on list(including printer drivers)

Click “Peripheral drivers”, you will enter the “Peripheral Drivers” menu to install the printer driver. The exact printer drivers will display. Click “Install” to install the most compatible printer drivers for your printer model.

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What is more, Driver Talent provides various different versions for download, which means you can download the version you need instead of download the newest drivers.

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Method 2. Manually update the driver

There may be other drivers available for the printer, and your printer driver cannot be installed automatically. You can solve the problem by following these steps:

  • Select Start > Settings > Windows Update.

  • Check for updates at the top of the page.

  • After the system is done checking for updates, select Advanced options.

  • Select Optional updates.

  • Select Driver updates if it's an option on the page.

  • Select the box next to the driver that's associated with the device you're attempting to install.

  • Select the Download & install button.

Solution4. Reset the print Spooler

If none of the previous methods can solve the problem of being unable to connect, you can try to clear the spooler file and restart the spooler service. The spooler is a file that manages the printing process. How to restart the print spooler service?

Follow these steps:

  • Open the Windows Task Manager.

  • In the Task Manager window, click the Services tab.

  • Click the Description column header to sort the list of services by description.

  • Scroll down and find the Print Spooler service in the Description column. This service is named Spooler in the Name column.

  • Right-click the Print Spooler service and select Restart in the pop-up menu.


Once the Print Spooler service restarted, try printing a document or picture to see if the computer can send the print job to the printer.

Print Spooler: A software program in Microsoft Windows that's responsible for managing all print jobs getting sent to the computer printer or print server. The print spooler program allows a user to delete a print job being processed or otherwise manage the print jobs currently waiting to be printed.

Solution5. Remove and Reinstall the Printer

How to remove the printer?

  • Select the Start button, then select Settings > Bluetooth & Devices > Printers & scanners .

  • Select the printer you want to uninstall.

  • Select the Remove button. Then confirm you're sure you want to remove this device by selecting Yes.

How the reinstall the printer?

  • Select the Start button, then select Settings > Bluetooth & Devices > Printers & scanners .

  • Make sure your printer is turned on and connected. Then select the Add device (or Refresh) button.

  • Please wait a moment while Windows searches for the printers that are connected to the device (locally or wirelessly). Windows will then display a list of printers connected to your device. If you see your printer listed, select the Add device button for your printer. If you don't see your device listed, select Add manually.

How to reinstall your printer manually?

  • If the system cannot automatically install the printer, you can only add it manually.

  • See five options to find a printer with other options, then follow the steps below:

  • Choose the option that best fits your situation and follow the steps provided.

All options apply to printers connected wirelessly or over a network. However, if your printer is connected directly to the local computer, select Use manual setup to add a local or network printer, and then click Next.

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