May. 11, 2023 / Updated by Renata to Windows Driver Solutions
Windows 10/11 is widely used and popular among the people and it has made our life easier in many ways. But sometimes, it can be frustrating when we try to print and encounter an offline printer error. The problem of the offline printer can be a result of various technical difficulties. Gradually understanding the reasons behind the issue is essential in resolving the problem. However, the offline printer problem is common, but there are a few solutions to fix it. In this article, we will guide you on how to fix the offline printer problem in Windows 10/11 with the assistant of Driver Talent.
What Causes Printer Offline Issue in Windows 10/11:
Before troubleshooting the offline printer problem, one should have knowledge and understanding of what causes such an issue. Here are some common reasons for encountering an offline printer problem in Windows 10/11.
1. Connection issues between printer and computer
2. Printer driver problems
3. Faulty printer hardware
4. Printer spooler service not working
5. Internet connectivity issues affecting the printer
How to Fix Offline Printer Problem in Windows 10/11:
There are various methods to troubleshoot an offline printer problem, but in this article, we will guide you through the process of fixing an offline printer problem in Windows 10/11 with the assistant of Driver Talent.
Method 1: Check the Printer Connection
Method 2: Check Printer Spooler Service
Method 3: Update Printer Driver
Method 4: Restart Print Spooler Service
The first and foremost thing to check when you encounter an offline printer problem is to ensure that your printer is properly connected to your computer. Here is how you can do it:
Step 1: Go to the "Devices and Printers" settings. You can do so by searching "Devices and Printers" in the search box on the taskbar.
Step 2: Locate the printer that is giving you an offline error.
Step 3: Right-click on the printer and select "See what's printing."
Step 4: Click on the "Printer" tab, and select "Use Printer Online" from the dropdown menu.
After following the above steps, try printing a test page to check if the issue has been resolved. If the printer still shows offline, follow the next method.
The Printer Spooler Service is essential for managing the print jobs in Windows 10/11. In some cases, the Printer Spooler Service may encounter issues and stop working, leading to an offline printer problem. Here is how you can fix this issue:
Step 1: Press "Windows key + R" key on the keyboard, which will start the Run dialogue box, type "services.msc," and hit Enter.
Step 2: In the "Services" window, find the "Print Spooler" option and make sure it is "Running."
Step 3: If the Printer Spooler Service is not running, right-click on it and select "Start" to start the service.
After following the above steps, restart your computer and try printing a test page to check if the issue has been fixed.
Another reason for the offline printer problem can be outdated printer drivers or corrupted drivers. To fix this issue, you need to update the printer driver. Here is how you can do it using Driver Talent, the most reliable driver updater tool.
Step 1: Download and install Driver Talent on your computer.
Step 2: Open the application, and click on the "Scan" button.
Step 3: The tool will scan your computer to detect any outdated or missing drivers.
Step 4: Find your printer driver and click on the "Update" button next to the driver to update it.
After updating the driver, restart your computer and see if the issue is resolved.
If the Printer Spooler Service fails to restart or keeps stopping, you can try restarting the service with the command prompt. Here is how you can do it:
Step 1: Press "Windows key + R" to start the Run dialogue box, type "cmd" and hit Enter.
Step 2: In the elevated Command Prompt, type the following commands one by one and press Enter after each command:
- net stop spooler
- net start spooler
After running these commands, restart your computer and try printing a test page to check if the issue has been resolved.
Offline printer problem is a common issue that can occur in Windows 10/11 for various reasons. In this article, we have discussed various methods to resolve the issue with the assistant of Driver Talent, the reliable driver updater tool. If you still face issues, contact the technical support team for further assistance.
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