How To Fix Zoom Crashing In Windows 11

Apr. 27, 2023 / Updated by Renata to Windows 11


If you are experiencing Zoom crashing in Windows 11, you are not alone. Many people have reported this issue, and it can be frustrating when you need to attend important online meetings and conferences. However, there are several steps you can take to fix this problem.

Before you try many solutions to fix the issue, the first solution you should try is to force stop Zoom app and relaunch:

The Zoom app sometimes keeps crashing due to any minor issue or malfunction. The best possible solution is to Force Stop Zoom and relaunch it to check the issue gets fixed. For doing so, follow these steps,

1. Press Shift + CTRL + Esc altogether and launch the Task Manager.

2. On the Task Manager window, select the Processes tab and select and right-click over the Zoom meetings from the list.

3. Close the app, and wait for a minute, relaunch Zoom and check the issue is resolved or not.

If you failed to re-run the Zoom, please try another solution:

Solution1. Update To The Latest Version

Solution2. Restart Your Computer

Solution3. Update Graphics Driver

Solution4. Disable The Antivirus Software

Solution5. Clear Zoom’s cache

Solution6. Run Zoom In Compatibility Mode

Solution1. Update To The Latest Version

The next solution is you should check if you are using the latest version of Zoom. If not, update it to the latest version. To do this, go to Zoom's official website and download the latest version. Once you have downloaded it, install it on your system.

Solution2. Restart Your Computer

Sometimes, a simple restart of your computer can help fix the Zoom crashing issue. The installation of some programs needs to rewrite the Windows system registry, and it can be used normally after restarting

After Windows is running, the system and the required software run in memory. When a running program fails to close or correct an error, the computer needs to be restarted, and the contents of the memory will be cleared, and the software will be normal.

There are too many things running in the memory and virtual memory, causing the system to run very slowly. After restarting and clearing, the system runs faster.

Solution3. Update Graphics Driver

Many computer problems are difficult to tackle. When users are having troubles to fix corrupted repositories or missing Windows files, their computer operating systems may be already broken.

It is highly recommended to download a driver updater----Driver Talent which is free for scanning computers and providing updated driver.

Download Driver Talent

For only one click, Driver Talent can scan your computer within seconds and show you all drivers statue in one list. You can not only to update network driver, but can also update all drivers together. In this way, Driver Talent can prevent your computer from outdated drivers issue. To click on the blue inverted triangle, Driver Talent provides different versions of drivers for downloading.


Solution4. Disable The Antivirus Software

Graphics acceleration in Zoom is also known to cause the program to crash. To disable graphics acceleration, go to the Zoom settings and click on the video tab. Then, click on "Advanced" and select "Disable hardware acceleration of video rendering." Once you have done this, try running Zoom again and see if it works.

Solution5. Clear Zoom’s Cache

Clearing the cache of the Zoom app can also help fix the issue. To do this, follow the steps below:

- Press the Windows key and R to open the Run dialogue box.

- Type appdata/zoom and press Enter.

- Delete the contents of the Zoom folder.

Once you have cleared the cache, try running Zoom again to see if the issue is fixed.

Solution6. Run Zoom In Compatibility Mode

Sometimes, running Zoom in compatibility mode can help fix the issue. To do this, follow the steps below:

- Right-click on the Zoom executable file and select “Properties.”

- Go to the “Compatibility” tab.

- Select the checkbox “Run this program in compatibility mode for” and choose a previous operating system version.

- Click “Apply” and then “OK.”

Once you have done this, try running Zoom again to see if the problem has been fixed.



Zoom crashing in Windows 11 can be frustrating, especially when you need to attend important online meetings and conferences. However, by following the steps outlined above, you should be able to fix this issue. Start by updating Zoom to the latest version and checking your internet connectivity. Restart your computer and disable graphics acceleration. Check if your antivirus software is causing the issue and try clearing Zoom's cache. Finally, run Zoom in compatibility mode. With these steps, you should be able to get Zoom back up and running smoothly on your Windows 11 computer.

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