Printer Error Code 0x00000bc4 On Windows 11 Printer Not Working

May. 10, 2023 / Updated by Renata to Windows 11


Printer errors can be frustrating, especially if you don't know what's causing them. If you're getting a 0x00000bc4 error message when you try to print from your Windows 11 system, there are several things you can try to fix the issue. Here are a few steps you can take to resolve the printer error 0x00000bc4.

1. Check your printer connection

2. Update printer drivers

3. Restart the print spooler

4. Run the printer troubleshooter

5. Disable antivirus software temporarily

6. Check for firmware updates

7. Uninstall and reinstall the printer

1. Check your printer connection

First, make sure that your printer is properly connected to your computer. If you're using a USB cable, ensure that the cable is firmly connected to both your computer and the printer. If you're using a wireless connection, check that your printer and computer are both connected to the same network.

2. Update printer drivers

Make sure that your printer drivers are up to date. Outdated or corrupted printer drivers can prevent your printer from working correctly and can cause errors. To update your printer drivers, go to the manufacturer's website and find the latest driver for your printer model. Download and install the driver and restart your computer.

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2. Click on the "Scan" button to scan your computer for outdated, missing, or corrupt drivers.

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7. Once you have installed all the necessary drivers, restart your computer to apply the changes.


3. Restart the print spooler

The print spooler is a service that manages the print jobs sent to the printer. If there's a problem with the print spooler, it can cause printer errors. To restart the print spooler on Windows 11, follow these steps:

- Press the Windows key + R to open the Run dialog box.

- Type "services.msc" and press Enter.

- In the Services window, scroll down to find "Print Spooler."

- Right-click on "Print Spooler" and select "Restart."

- Wait for the service to restart and try printing again.

4. Run the printer troubleshooter

Windows 11 comes with an inbuilt printer troubleshooter that can diagnose and fix common printer problems. To run the printer troubleshooter:

- Press the Windows key + I to open the Settings app.

- Select "System" and then "Troubleshoot."

- Click "Printer" and select "Run the troubleshooter."

- Follow the on-screen instructions to diagnose and fix the problem.

5. Disable antivirus software temporarily

Sometimes, antivirus software running on your computer can interfere with the printer's operation. To rule out this possibility, you can temporarily disable your antivirus software and try printing again. Keep in mind that disabling your antivirus software can put your computer at risk, so make sure to re-enable it once you're done with the printing.

6. Check for firmware updates

If your printer has firmware, it's essential to make sure you have the latest version installed. Printer firmware is a type of software that controls the operations of the printer. Firmware updates can fix bugs, add new features, and improve performance. Check the manufacturer's website for the latest firmware for your printer model and install it.

7. Uninstall and reinstall the printer

If none of these steps worked, try uninstalling and reinstalling the printer. To do this:

- Press the Windows key + I to open the Settings app.

- Select "Devices" and then "Printers & scanners."

- Select your printer and click "Remove device."

- Follow the on-screen prompts to uninstall the printer.

- Disconnect the printer from your computer.

- Restart your computer.

- Reconnect the printer and follow the on-screen prompts to reinstall it.

Final thoughts

Printer errors can be frustrating, but they're usually fixable. The steps above should help you resolve the 0x00000bc4 error and get your printer working again. If you're still experiencing problems, you can contact your printer manufacturer's support team for additional help.

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