Top 4 Ways to Fix Standard PS/2 Keyboard Not Working Issue

Jul. 19, 2022 / Updated by Vivi to Windows 10

Many Windows users reported that their standard PS/2 keyboard cannot work properly after upgrading or reinstalling system. This post presents top 4 ways to fix the keyboard not working problem on Windows.


Way One. Update keyboard and USB drivers

Way Two. Change the keyboard settings

Way Three. Change the I8042prt Start Value

Way Four. Remove BIOS battery

Way One. Update keyboard and USB drivers

Most people pay little attention to the importance of updating drivers, such as graphcis/display drivers, audio driver, printer driver and keyboard driver. In fact, a corrupted or outdated driver can cause many computer issues: outdated graphics drivers can cause blue screen, outdated sound card drivers can lead to no sound, outdated Bluetooth drivers may result in Bluetooth issues. So when your standard PS/2 keyboard isn't working, you may need to update the keyboard or USB driver. There are two options for you to choose as for how to update keyboard and USB drivers.

Option 1. Update USB and keyboard drivers with Driver Talent

Updating USB and keyboard drivers with Driver Talent is easier and quicker. Download Driver Talent, buy Pro version and then follow the simple steps below to let it updatde drivers automatically for you.

Step 1. Click Scan.

keyboard not working

Step 2. Click Peripheral Drivers.

Step 3. Select USB Drivers and click Update to get the latest USB and keyboard drivers.

After this, restart your PC and check if the PS/2 keyboard not working error is fixed.

Option 2. Update USB and keyboard drivers in Device Manager

You can also update keyboard & USB drivers in Device Manager, which is a bit time-consuming but still working.

Step 1. Right-click Start button.

Step 2. Select Device Manager.

Step 3. Click Keyboards.

Step 4. Right-click Standard PS/2 Keyboard and select Update Driver.

Step 5. Select "Browse my computer for driver software".

Step 6. Click "Let me pick from a list of device drivers on my computer".

Step 7. Choose compatible PS/2 keyboard devices.

Wait patiently until the installation is finished.

Compared with this option, updating USB and keyboard drivers with Driver Talent is simpler.

Way Two. Change the keyboard settings

If the "Filter Keys" has been turned on, the keyboard may not work. So you can try to turn it off to see if this helps solve the standard PS/2 keyboard working error.

Step 1. Click Action Center icon in the lower right corner of the desktop.

Step 2. Select All settings.

Step 3. Click Ease of Access.

Step 4. Choose Keyboard.

Step 5. Find Filter Keys and turn it off.

Step 6. Close the window.

If this doesn't fix the keyboard problem, try next solution.

Way Three. Change the I8042prt Start Value

Step 1. Right-click Start button and select Settings.

Step 2. Select Ease of Access.

Step 3. Click Keyboard, find On-Screen Keyboard and turn it on.

on screen keyboard

The on-screen keyboard will allow you to type words since the keyboard isn't working.

Step 4. Type Regedit in search box with the on-screen keyboard and click it.

Step 5. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt.

Step 6. Click the Start file.

Step 7. Select Hexadecimal in the Base and change the Start value from 3 to 1. Then click OK.

fix keyboard not working

Step 8. Restart the PC.

Check if this can fix the keyboard problem. If not, try next solution.

Way Four. Remove BIOS battery

Desktop users can also try to remove BIOS battery for a while as a measure to fix the keyboard not working properly issue. To do so:

Step 1. Shut down the computer.

Step 2. Plug out the power cord.

Step 3. Open the cabinet.

Step 4. Remove the BIOS battery.

Step 5. After half an hour, put the BIOS battery back.

Step 6. Close the cabinet.

Step 7. Plug into the power cord.

Step 8. Restart the desktop.

These top 4 solutions should be helpful enough tofix the standard PS/2 keyboard not working problem. If you fail to fix it and need more help, please feel free to contact us.

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