Why Is My Computer Connected to WiFi but No Internet

Jun. 17, 2025 / Updated by Seraphina to Windows 10

computer-connected-to-wifi-but-no-internet

In daily use, many users encounter the issue where their computer is connected to WiFi but still can't access the internet. Although the WiFi icon shows as connected, trying to open websites or apps often results in a "No Internet" message.

This article will explain common causes and share simple, effective solutions to help you quickly restore your network connection.

Common Causes of Being Connected to WiFi but Unable to Access the Internet

Router or network issues:

The computer connects to WiFi, but the router may not have a proper broadband connection or may be experiencing signal problems.

Incorrect IP or DNS settings:

Manually set incorrect IP or DNS addresses, or issues with automatic configuration, can prevent internet access.

Driver or hardware issues:

Outdated or corrupted wireless adapter drivers, or hardware faults in the adapter itself.

Firewall or security software blocking access:

Misconfigured firewalls or antivirus software may mistakenly block network connections.

ISP or external issues:

Service provider outages or regional network failures.

Simple and Effective Solutions

Solution 1: Restart your router and computer

Power off your router, wait 1-2 minutes, and turn it back on.
Restart your computer to refresh network settings.
Reconnect to WiFi and check if the internet is working.

Solution 2: Update wireless adapter drivers

Outdated, damaged, or incompatible drivers are a common cause of network issues on Windows. If you're not familiar with manual driver updates, it's recommend to use Driver Talent, which can automatically detect and update drivers, reducing the risk of installing incorrect drivers.

Download Driver Talent

Download and install the latest version of Driver Talent, open it, and click "Scan".
After scanning, the tool will list missing or outdated drivers. Find the wireless adapter driver and click "Update".

driver-update

Restart your computer after the update to ensure changes take effect.

Solution 3: Check IP and DNS settings

Press Win + R, type "ncpa.cpl", and press Enter.

Right-click your WiFi connection → Properties → Double-click Internet Protocol Version 4 (TCP/IPv4).

Select "Obtain an IP address automatically" and "Obtain DNS server address automatically".

check-ip-and-dns-settings

Click "OK" and reconnect to the network.

Solution 4: Run network troubleshooter

Press Win + I to open Settings.

Go to "Update & Security", then select "Troubleshoot".

Click "Additional troubleshooter"s, find "Network Adapter", and click "Run the troubleshooter".

run-network-troubleshooter

Follow the prompts and check if the network connection is restored afterward.

Solution 5: Temporarily disable firewall or security software

Temporarily turn off Windows Firewall or third-party security software to see if the connection works.

If it does, review your security software's network permission settings.

Solution 6: Reset network settings

Press Win + I to open Settings.

Go to Network & Internet → Status → Scroll down and click "Network reset".

click-network-reset

Click "Reset now" and confirm. This will remove and reinstall network adapters and restore default settings.

Your computer will restart automatically; check if the connection is restored.

Tips to Prevent WiFi Connection Without Internet Access

Regularly update your wireless adapter drivers to maintain compatibility.
Set a reliable DNS on your router (e.g., 8.8.8.8 or 114.114.114.114) for better stability.
Restart your router periodically to prevent slowdowns from prolonged use.
Check your broadband account status to avoid interruptions due to unpaid bills.