Aug. 03, 2025 / Updated by Seraphina to Windows Driver Solutions
MTP (Media Transfer Protocol) is used for data transfer between Windows and Android devices.
Some users may encounter errors such as "Unrecognized MTP USB Device" or "Driver not found" when connecting Android phones via USB, which prevents file transfers.
This article will show you how to install the MTP driver and resolve common issues.
The MTP driver is the key bridge that allows Windows to recognize and manage Android devices. Once installed, users can access their phone's internal storage directly from "This PC" to transfer photos, music, videos, and other files.
You may need to reinstall or update the MTP USB driver in the following situations:
"MTP USB Device" appears with a yellow exclamation mark in Device Manager
Nothing happens when connecting your Android phone
You see errors like "Code 28" or "Driver software not found"
File transfers fail or storage is inaccessible
For users unfamiliar with manual driver installation, a driver repair tool is a simple and effective solution. It's recommend to use Driver Talent, which automatically detects missing or faulty drivers and offers one-click fixes.
Download and install the latest version of Driver Talent, then open the program and click "Scan".
After scanning, it will list missing or outdated drivers. Locate the MTP USB Device driver and click "Update".
Once the update is complete, restart your computer to apply the changes.
Connect your Android phone to the PC using a USB cable.
On your phone, select "File Transfer (MTP) mode".
Press Win + X and select "Device Manager".
Find MTP USB Device, right-click it, and select "Update driver".
Choose "Search automatically for drivers" and follow the installation prompts.
Restart your computer once the driver is installed.
Search for and download the official MTP driver (e.g., Microsoft MTP Porting Kit).
Go to the Microsoft official website and navigate to "Support".
In the search bar, type "MTP Porting Kit" and download it.
Run the installer and follow the on-screen instructions.
Restart your computer after installation.
Reconnect your Android device. The system should now recognize it automatically.
1). No MTP file transfer prompt after connecting the phone?
Ensure that:
You are using the original or a high-quality USB cable.
Your phone is not set to "Charging only" mode. Change it manually from the notification panel to "File Transfer (MTP)".
Try a different USB port, preferably one on the back of the PC (directly from the motherboard).
2). Still can't transfer files after installing the MTP driver?
Try the following:
Check if Portable Devices in Device Manager is working properly.
Enable the "WPD FileSystem Volume Driver" service.
Uninstall the device from Device Manager, then reconnect it to trigger automatic reinstallation.
3). MTP driver not compatible with Windows 11?
Windows 11 supports MTP by default. However, updates or third-party software may cause conflicts. To fix this:
Go to "Settings" > "Windows Update" > "Optional Updates", and install any available driver updates.
Try a system restore or create a new user account to test the connection.
MTP USB device drivers are essential for file transfers between Android devices and Windows systems. By following the steps in this guide, you can easily fix missing or faulty drivers without wasting time searching for solutions.
If you frequently transfer files across devices, using a professional driver management tool like Driver Talent can help keep all drivers up to date and stable—ensuring smooth and reliable connections every time.
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