Razer Headset Mic Not Working on PC? Try These Fixes

Jul. 02, 2025 / Updated by Seraphina to Windows 10

razer-headset-mic-not-working-fixes

Razer headsets are popular for their excellent sound quality and microphone performance. However, many users encounter issues where the microphone doesn't work or fails to record audio when connected to a Windows PC, which can affect calls and meetings.

This article outlines the common causes and provides practical solutions to help you quickly fix microphone problems.

1. Symptoms of Razer Headset Microphone Not Working

Microphone is not detected by voice apps
Device Manager shows the microphone with a warning or doesn't recognize it
Microphone volume is 0 or muted in sound settings
Audio output works, but recording doesn't
Microphone cuts in and out or has no sound at all

2. Common Causes of Microphone Issues

Microphone not enabled: Not set as the default input device in Windows
Driver issues: Missing, outdated, or incompatible sound drivers
Incompatible ports: 4-pole plug not supported or poor contact
Privacy restrictions: Microphone access blocked by Windows settings
Software conflicts: Interference from antivirus or third-party audio tools
Hardware failure: Faulty headset cable, jack, or microphone itself

3. How to Fix Razer Headset Microphone Not Working

Method 1: Check Hardware Connections

Make sure the headset is properly plugged into the correct audio jack.

Use the original headset cable and ensure the plug is secure.

If your PC has a combo audio jack (4-pole), use the original splitter to separate the mic and audio channels into different ports.

Method 2: Update Audio Drivers

Driver issues are a common cause of microphone problems. If you're not comfortable installing drivers manually, use a tool like Driver Talent to automatically detect and update the correct drivers.

Download Driver Talent

Download and install the latest version of Driver Talent.
Launch the app and click "Scan" to detect driver issues.
Find the audio driver in the list and click "Update".

driver-update

Restart your computer after the update to apply changes.

Method 3: Set Microphone as Default Device

Right-click the volume icon in the taskbar > "Open Sound Settings".

Under "Input", check if the Razer microphone is listed.

If not, click "Manage Sound Devices" and enable the disabled mic.

click-manage-sound-devices

Set it as the default input device.

Click "Device Properties" to ensure the volume is up and not muted.

Method 4: Check Microphone Privacy Settings

Go to Settings > Privacy > Microphone.

Make sure "Allow apps to access your microphone" is turned on.

check-microphone-privacy-settings

Check if your specific app has access permission enabled.

Method 5: Resolve Software Conflicts

Temporarily disable antivirus software or other audio enhancement tools (e.g., Nahimic, Realtek Audio Console).
Open Task Manager and close background apps that may be using the mic.
In your communication app, confirm that the Razer mic is selected as the input source.

Method 6: Test for Hardware Damage

Plug the headset into another device to test if the mic works there.

If it doesn't work on multiple devices, the mic may be faulty. Contact Razer support for repair or replacement.

4. Frequently Asked Questions (FAQ)

Q1: No sound or mic after plugging in Razer headset—what should I do?

A: Check whether your audio jack supports combo headset/mic plugs. If not, use a splitter to connect both separately.

Q2: Mic appears to work in Windows but not in voice apps?

A: Verify that your voice app is using the correct input device and that it has microphone permissions.

Q3: Mic volume too low or keeps cutting out?

A: Increase the input volume in sound settings, disable audio enhancements, and check the cable for wear or damage.