About the Author
Helia is a technical writer and technical support at OSToto Co., Ltd., who has a good knowledge of computer science. Out of love for computer technology, she has been working in this field and writing about solutions to computer problems for about 5 years.
Bessie enjoys delving into hardware devices and all sorts of computer problems. She often hangs out in various computer forums, researching the technical problems people encountered. By the end of her research, she will figure out possible solutions and post them on www.drivethelife.com. To date, she has published nearly a thousand technical tutorials, which have helped millions of people.
In addition to writing articles, she also does some customer support work to help users resolve their computer issues. She is professional and patient, widely praised among users.