Fix: Chrome Freezes after Windows 10 April 2018 Update 1803

May. 14, 2018 / Updated by Bessie Shaw to Windows 10

Your Google Chrome freezes after the Windows 10 April 2018 Update 1803? Don’t be pissed off. You are not alone. A lot of users encounter the chrome freezes issue after the recent Windows 10 update. Here are top 3 ways to help you get rid of the problem.

1. Use the Windows Shortcut Keys

If your chrome freezes after the Windows 10 April 2018 Update 1803, make sure the Chrome is up-to-date and clear the browsing cache and cookies. Try to press the shortcut keys Windows logo key + Ctrl + Shift + B simultaneously to wake the screen. If you use a laptop, you could try to close and re-open the lid. If your problem still exists, read on for more solutions.

2. Recreate the Chrome Browser Profile

The corrupted Chrome browser profile could also lead to the Chrome freezes issue, and you could recreate it. Take these steps:

Step 1. Quit Google Chrome completely.

Step 2. Press Windows key +E simultaneously to open the File Explorer.

Step 3. In the File Explorer window, enter the following path in the address field and hit Enter:

%LOCALAPPDATA%\Google\Chrome\User Data\

Step 4. In the directory window, locate the folder Default and rename it as “Backup default”.

Step 5. Re-launch Google Chrome. You could see a new "Default" folder is automatically created as you start using the Google Chrome browser.

3. Enter Safe Mode

You could enter Safe Mode to fix the frozen Chrome problem after Windows 10 1803 update. Follow these steps:

Step 1. Click Start and then click Power, press Shift, and then restart your PC.

Step 2. Choose Troubleshoot, and then Advanced Options.

Step 3. Click Startup Settings, and click Restart.

Step 4. Press F5 on your keyboard to boot in Safe Mode with Networking.

Step 5. Press the key combination Ctrl + Shift + Del to clear the cache and cookies.

Step 6. Disable Use hardware acceleration when available in the browser.

Step 7. Open Chrome again to check whether the screen freezes issue is gone.

4. Recreate the browser profile

Step 1. Exit Google Chrome completely.

Step 1. Enter the keyboard shortcut Windows key +E to open Windows Explorer.

Step 2. Press Windows key +E simultaneously to open the File Explorer.

Step 3. In the File Explorer window, enter the following path in the address field and hit Enter:

%LOCALAPPDATA%\Google\Chrome\User Data\

Step 4. In the directory window, locate the folder Default and rename it as “Backup default”.

Step 5. Re-launch Google Chrome. You could see a new "Default" folder is automatically created as you start using the Google Chrome browser.

5. Update Graphics Card Driver

If your graphics card driver is outdated, corrupt, broken or missing after the Windows 10 April 1803 Update 1803, the Chrome freezes dilemma could also exist. To check whether your graphics driver is faulty, it’s highly recommended to use a driver update utility like Driver Talent to scan your PC and detect your driver status in seconds.

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Take the 3 easy steps to download the best-matched graphics driver with Driver Talent.

Step 1. Scan Your PC

Double-click Driver Talent. Click “Scan" to identify all your outdated, corrupt, broken or missing drivers, including your graphics card driver.

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Step 2. Update Drivers to Fix Chrome Freezes after Windows 10 April 2018 Update 1803

Click “Update” to update your outdated graphics card driver to the latest version. Click “Repair" to fix other problematic drivers in no time.

update-mouse-driver-mouse-keeps-double-clicking


Step 3. Reboot Your PC


Reboot your PC to allow changes to take effect.

5. Roll Back Your System to an Earlier Version

You could also try to roll back your system to a previous working version. Do the following steps:

Step 1. Click the Start button and then select Settings.

Step 2. Click Update & Security.

Step 3. In the left panel, click Recovery.

Step 4. Under Go back to a previous version of Windows 10, click Get started.

Step 5. Select the reason you're rolling back.

Step 6. Click Next.

Step 7. Click No, thanks.

Step 8. Click Next.

Step 9. Click Next once again.

Step 10. Click Go back to earlier build.

You may also like to check out the troubleshooting guides below:

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