Windows 10 Photos App Not Working‐Top 5 Ways to Fix It

Jun. 24, 2022 / Updated by Helia to Windows 10

Encounter the Windows 10 Photos app not working issue after the Windows 10 update? Can't launch the Windows 10 Photos app to view your JPG or PNG? Take a long time to load Windows 10 Photos app?

Windows 10 is never free from problems in its released versions, like Windows 10 Creators Update or Anniversary Update. You may get stuck on various Windows 10 issues, such as Microsoft Edge not working after update, "An App Default Was Reset" error, Windows 10 Store not working after update, etc. And now you come across the "Windows 10 Photos app not working" problem, which stops you from opening and viewing your favorite photos or pictures.


Luckily, we’ve got the answer for you. In this guide, we'll walk you through top 5 different solutions to troubleshoot the "Windows 10 Photos app not working" issue and get your Photos app back on track.

Way 1. Fix Windows 10 Photos App Not Working Issue with Windows Troubleshoot

Troubleshoot is a built-in Windows 10 tool to detect and fix some system or program problems. If you failed to open the Windows 10 Photos app, you could try the handy tool first on your laptop or desktop.

1. Use Windows shortcut keysWin + I to launch the Settings.

2. Go to the Update & security menu.

3. Select Troubleshoot option on the left pane.

4. Scroll down and highlight the Windows Store Apps.

5. Click the Run the troubleshooter button.


Then Windows 10 will automatically detect all the Windows Store apps, including the Photos app, and gives workable solutions. You can follow the on-screen instructions to fix the app issue.

Way 2. Reset the App to Make Windows 10 Photos Available

If the method didn't work, then you could try resetting the Windows 10 Photos app to solve the problem.

1. Launch the Settings.

2. Go to the Apps menu.

3. Select the Apps & features tab on the left side.

4. On the right side, scroll down and highlight the Photos app.

5. Click the Advanced options link.

6. Click the Reset button.


This will reset the Photos app to the default settings. Perform a restart to make the changes take effect.

Way 3. Update Graphics/Display Drivers to Solve Windows 10 Photos App Issue

Faulty graphics or display drivers can affect the imaging on Windows 10. Incompatible video drivers may cause ghost touch screen problem, black screen issue, screen flickering as well as no image on Windows 10 Photos app. In this case, you could update to the compatible graphics drivers with professional driver updaters like Driver Talent, and get your Photos back on track.

Reviewed as the safest and fastest way to update drivers, Driver Talent offers the latest official and WHQL video drivers. You could click the button below to download the graphics driver updates.

Download Now

1. Scan Faulty Graphics Drivers on Windows 10

Launch Driver Talent and click the Scan button to detect all the problematic drivers on your Windows 10 laptop or desktop.

2. Download and Install the Best-matched Driver Updates

Click the Update to download and install the best-matched display driver updates. Or click the Repair to fix driver issues instantly.


3. Reboot the Computer

After the driver installation, you could restart the PC to make the driver changes take effect.

Note: It’s better to backup all the drivers in case any system crashes occur suddenly.

Way 4. Remove the Windows Updates Installed Recently

If the Photos app fails to be launched suddenly after certain Windows updates installed recently, then you should take a check and try removing the updates.

1. Open the Settings.

2. Go to the Update & security menu.

3. Select the Windows Update tab on the left pane.

4. On the right pane, click the Update history.

5. See if there are updates that may result in the Photos app not working. If so, uninstall them.


See Also:How to Disable Windows Update on Windows 10 on a Laptop

Way 5. Reinstall Windows 10 Photos App

Also, you could reinstall the Windows 10 Photos app to totally solve the problem. (Take Windows 10 Creators Update as an example.)

1. Use Windows shortcut keys Win + X.

2. Select the Windows PowerShell (Admin). (Note: You can also go to Start menu for the Windows PowerShell under the capital W. Then right-click it to select More and choose Run as administrator.)

3. Paste the command to the box: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}.

4. Hit the Enter key.

5. Restart the computer.

This will reinstall all the Windows Store apps on Windows 10. After that, you can launch your Photos and view the pictures. Just enjoy it.

Related Post: Fix Laptop Camera Not Working on Windows 10 Creators Update

That’s it. We hope this post could be a reference for you to fix the Windows 10 Photos app not working problem after the Windows 10 update. If you have any questions on solving the Windows 10 Photos issue, you could comment below or click the LEFT MENU on this page. Any Windows-10 related issues, see Windows 10 Issues and Fix section on this site.


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