4 Ways to Fix USB Device_Descriptor_Failure in Windows 10

Nov. 06, 2018 / Updated by Bessie Shaw to Windows 10

A number of users report the unknown USB device_descriptor_failure error in Windows 10 recently with the description — Unknown USB Device (Device Descriptor Request Failed). If you also come across the USB device descriptor failure problem, here are a couple of solutions to help you fix the annoying issue.

1. Run Windows Troubleshooter to Fix USB Device_Descriptor_Failure in Windows 10

To fix the USB device_descriptor_failure error in Windows 10, you could run the built-in Windows Troubleshooter tool first. Do the following steps:

Step 1. Press the Windows key + R altogether to launch the Run dialog box

run_USB_Device_Descriptor_Failure.png

Step 2. Type “control panel” and hit Enter to open Control Panel

Step 3. In the search box of Control Panel window, type “troubleshoot”, and then click Troubleshooting when displayed

Step 4. Under Hardware and Sound, click Configure a device

hardware_USB_Device_Descriptor_Failure .png

Note: You may be prompted to enter an administrator password or provide confirmation, just type the password or provide confirmation.

Step 5. The Hardware and Devices Troubleshooter window will open, and click Next to run the troubleshooter

2. Update USB Driver to Resolve USB Device Descriptor Failure in Windows 10

The USB device descriptor failure in Windows 10 problem could also be related to the problematic USB driver. Once there’re outdated, corrupt, broken or missing USB drivers on your PC, you need to fix or update them. If you are a computer novice and have no idea about how to fix faulty drivers, or you just don’t want to spend a lot of time manually searching and downloading drivers, it’s highly recommended to use a free and professional-level driver download and update utility tool like Driver Talent, which could scan your computer to find out all your bad Windows drivers within a few seconds and then automatically download and install the best-matched version in minutes to fix your USB device descriptor failure in Windows 10.

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Below are 3 easy steps to use Driver Talent to download and update Windows drivers for Windows 10. For more information, you could also refer to the User Guide of Driver Talent.

Step 1. Scan Your PC

Launch Driver Talent. Click the “Scan” button to make a full scan of your PC. You faulty USB drivers will be detected.

fix usb device descriptor failure in windows 10

Step 2. Repair or Update USB Driver to Fix USB Device Descriptor Failure in Windows 10

Click “Peripheral drivers” to enter the “Peripheral Drivers” section. The USB drivers that meet your specifications will show up. Click “Install” to install the most compatible USB drivers for Windows 10.

update usb driver for windows 10

Step 3. Reboot Your PC

Make a reboot of your PC to apply the USB driver update.

See Also: How to Download and Update USB Driver for Windows 10

Note: It’s very important to use Driver Talent to back up you drivers before updating your USB drivers in case that you encounter driver crashes or other dilemmas.

Apart from Windows drivers download and update, Driver Talent is bundled with other advanced features, such as drivers restore, drivers uninstall, drivers pre-download for another PC, PC Repair (no sound, no video, no Wi-Fi etc.), hardware detection, VR support check and PC speed up, etc.

3. Disable Fast Startup to Fix USB Device_Descriptor_Failure in Windows 10

Although the fast startup feature could make your computer boot faster, but a ton of users report that if Windows 10 boots too quickly, connected external USB devices can’t be recognized or detected by a computer, which could trigger the Unknown USB Device, USB device_descriptor_failure error in Windows 10. Take the following steps to disable fast startup:

Step 1. Press Windows + R altogether to open the Run dialog

Step 2. Type Control Panel and click OK

Step 3. Click Control Panel and then click System and Security

Step 4. Click Power Options

Step 5. Click Choose what the power buttons do

Step 6. Click Change settings that are currently unavailable

Step 7. Scroll down to Shutdown settings and uncheck Turn on fast startup

Step 8. Click Save changes

Step 9. Reboot your PC

4. Disable USB Selective Suspend Setting

If the USB selective suspend setting is enabled, the system will place the USB port into the low-power mode, so that a USB device connected to this port can’t work normally which could cause the USB device_descriptor_failure error in Windows 10. To disable the USB selective suspend setting, follow these steps:

Step 1. Press Windows + R altogether to open the Run dialog

Step 2. Type Control Panel and click OK

usb_device_descriptor_ failure_windows_10_control_panel.png

Step 3. Click Control Panel and then click System and Security

usb_device_descriptor_ failure_windows_10_system_security.png

Step 4. Click Power Options

usb_device_descriptor_ failure_windows_10_power_options.png

Step 5. Expand Show additional plans

usb_device_descriptor_ failure_windows_10_additional_plans.png

Step 6. Click Change plan settings

usb_device_descriptor_ failure_windows_10_change_plan_settings.png

Step 7. Click Change advanced power settings

usb_device_descriptor_ failure_windows_10_advanced_power_settings.png

Step 8. Expand USB settings and USB selective suspend setting

Step 9. Select Disabled for both On battery and Plugged in settings

usb_device_descriptor_ failure_windows_10_disable_usb_selective_suspend_setting.png

If you have any ideas or questions about fixing the unknown USB device descriptor failure in Windows 10 problem, please make sure to write them down in the comment section below.

Any other PC issues, like no WiFi, PC slow, no sound, USB not working, Bluetooth not available, mouse and keyboard not working, please check for solutions in the Windows 10 Fix section.


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