Aug. 29, 2018 / Updated by Bessie Shaw to Windows 10
The Windows 10 won't wake up from sleep issue has been brought into the focus after the Windows 10 Fall Creators Update. Lots of Windows users get trapped by the Windows not waking up from sleep problem when they try to activate the screen by clicking the mouse or pressing the keyboard. The blind screen displays nothing but the black, and users can't get to the login screen but force the computer to reboot.
The causes of the "Windows 10 won't wake up from sleep" hitch after the Windows 10 Fall Creators Update include computer power modes, faulty drivers, incorrect device configuration, Windows updates and more.
Luckily, we've got the answers for you to troubleshoot the Windows 10 sleep issue. Here are top 3 methods to solve the Windows 10 not waking up problem after the update:
Note: If you can't enter the Windows 10 desktop due to the black screen caused by "Windows 10 won't wake up from sleep" issue, you may need to press the power button to force the machine to restart.
Then follow the steps to change settings on some devices:
Step 1. Use Windows shortcut keys Win + X, and select Device Manager on the menu.
Step 2. Expand the Mice and other pointing devices entry and double-click currently working mouse or other input devices.
Step 3. Go to the Power Management tab.
Step 4. Check the option Allow this device to wake the computer.
Step 5. Click the OK.
Step 6. Navigate to the currently working network adapter and double-click it.
Step 7. On the Power Management tab, check the Allow this device to wake the computer option and the Only allow a magic packet to wake the computer option.
Step 8. Click the OK.
Incompatible device driver versions may be installed during the update. Thus you are stuck on the computer won't wake up from sleep after the Windows 10 Fall Creators Update.
To troubleshoot this, you need to update or reinstall the drivers, like graphics driver, network driver, audio driver, Intel Management Engine Interface, BIOS, etc.
Here we'll take fixing on Intel Management Engine Interface device driver as an example:
1. Right-click the start menu and select the Device Manager.
2. Expand the System devices entry.
3. Uninstall the Intel Management Engine Interface device driver. (If you fail to find it, go to View menu and select Show hidden devices.)
1. Use shortcut keys Win + R to launch the Run.
2. Type into gpedit.msc and hit the Enter key.
3. Go to the Computer Configuration.
4. Expand the Administrative Templates.
5. Expand the System.
6. Expand the Device Installation.
7. Highlight the Device Installation Restrictions.
8. Right-click the Prevent installation of devices not described by other policy settings on the right side.
9. Select the Edit.
10. Choose the Enable option.
11. Click the Apply and the OK button.
You can use Driver Talent, the one-click driver issues troubleshooter, to select and install the compatible driver version and fix the "Windows 10 won't wake up from sleep" glitch on your Fall Creators Update PC. The utility is available via the button below.
1. Launch the software and click the Scan button to find all the problematic drivers that trigger the Windows not waking up from sleep issue.
2. Select an old or a latest driver version from the list and click Download from the drop-down menu to install the driver update.
3. Perform a restart to make the changes take effect and check if the "Windows 10 won't wake up" problem still persists.
Also, you can check the power settings to fix the computer not waking up from sleep issue.
Step 1. Right-click the Start menu
Step 2. Select the Power Options.
Step 3. On the right side, select Never from the drop-down menu under the Sleep. (If you're using a laptop, select Never for both "on battery power" and "plug in".)
Step 1. In the settings above, scroll down and click Additional power settings.
Step 2. On the right pane, click the Choose what the power buttons do.
Step 3. Click the Change settings that are currently available.
Step 4. Under the Shutdown settings, uncheck the Turn on fast startup.
Step 5. Click the Save changes button.
If the methods above do not work for fixing the Windows not waking up after Fall Creators Update, you can also use the inbuilt Windows tool, troubleshooter, to scan and repair the sleep malfunction.
Besides, it is also a good idea to wait for a hotfix by Microsoft or roll back Windows 10 Fall Creators Update to its previous version.
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If you encounter any problems in solving "Windows 10 won't wake up from sleep" on your Fall Creators Update laptop or desktop, you can comment below or click the SUPPORT menu on the left of this page. Any other Windows 10-related issues, please go to Windows 10 section or our blog for solutions.
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