Jul. 27, 2018 / Updated by Bessie Shaw to Windows 10
Problems always come unexpectedly after each Windows update and now we have one more big headache, no sound after the 2017 Windows 10 Creators Update or the 2017 Windows 10 Fall Creators Update. When you update to Version 1703 and Build number 15063 or v1709 from the Windows 8.1, Windows 7 or the old Windows 10 version, you may suffer the no sound issue on your Windows 10 computer. You get static sound in your headphones or have your Bluetooth speakers sound delay while you're playing music on the computer or receive a sound error message when trying to play a sound.
Many factors can cause the sound issue on your Windows 10 Fall Creators Update or Windows 10 Creators Update PC, such as problematic sound hardware, outdated or incompatible audio/sound card drivers, faulty sound configurations and more. In this case, you can go on the reading in this post for workable solutions to fix the sound problem.
The following are some of the most effective solutions that you can use to fix the no sound after the Windows 10 Creators Update. You can go through multiple checks and try the methods one by one to see if they fix the sound issue.
Before you waste time on other useless computer operations, it’s necessary to make sure the sound-related hardware can work properly after the Windows 10 Creators Update. Note: Also make sure the sound is not in the mute status. There should be zero X or cross mark beside the speaker icon on the notification area.
1. If you're using headphones/speakers, you can change another one to see if it's the problem of the playback device.
2. Make sure the audio line in/out ports on both the front and back panel is working properly. Check that the plug has not come loose.
3. Make sure the sound card is right in the slot. You can also clean up the dust from the hardware.
4. Use the function keys Fn + Fx (x varies from 1, 2, 3 to 12) or the buttons to enable the sound feature on the laptop.
If there’s no problem with the hardware, go to the methods below.
After the hardware checking, log in the Windows 10 Fall Creators Update/Creators Update and go to the Device manager to see if there are yellow exclamation marks beside the sound device names. If so, you need to repair or update the sound/audio drivers.
The sound card drivers are the important programs that allow for smooth function of Windows by facilitating the communication between the Windows 10 on both 32-bit and 64-bit machines connected to the sound-related hardware. Once there are outdated, broken or incorrectly configured drivers, system issues like Black screen error, 100% disk usage issue, Windows 10 graphics error 43, etc. may annoy you during the using of the PC. And you can use driver management tools like Driver Talent to help to fix the audio driver. Click the button to get the driver download and update utility.
Here are 3 easy steps to repair audio driver issues with Driver Talent:
Step 1. Click Scan to detect all the faulty audio drivers on the computer.
Step 2. After the scanning, click the Repair or Update to download and install the best-match audio drivers.
Step 3. Perform a restart to make the driver changes take effect.
Note: Backup all the important drivers before any changes in case other system issues occur.
If the driver update or repair doesn't work for fix the no sound on Windows 10 Fall Creators Update/Windows 10 Creators Update problem, you need to do some sound or audio configurations on the computer.
Step 1. Right click the speaker icon on the taskbar.
Step 2. Select Playback devices.
Step 3. Go to the Playback tab.
Step 4. Right click the device you're using.
Step 5. Select Enable from the right pane.
Step 6. Highlight the device.
Step 7. Click the Set Default button below.
Step 8. Click the OK.
For the applications related to the Windows sound features, you can go to the Windows Settings to do some changes:
Step 1. Use Windows shortcut keys Win + I to launch the Settings.
Step 2. Go to the System menu.
Step 3. Select Notifications & actions on the left side.
Step 4. Scroll down for the Get notifications from these senders.
Step 5. Turn ON those apps that are related to the sound, like Realtek HD Audio Manager, AutoPlay and more.
Also, you can check the connected devices in Settings if you're using Bluetooth speakers, USB playback device, wireless headphones, etc.
Step 1. Open the Windows Settings.
Step 2. Go to the Devices menu.
Step 3. Select Connected devices on the left side.
Step 4. Check if your sound device has been in the list. If not, you can Add one.
If Windows Audio services are disabled, you won't be able to hear any sound from your Windows 10 Fall Creators Update/Windows 10 Creators Update computer. So go to Windows Service for the checking.
Step 1. Open Windows Services on your computer.
Step 2. Scroll down for the Windows Audio service.
Step 3. Right click the service and select Properties.
Step 4. Click the Start button if it is active.
Step 5. Select the Automatic from the drop-down menu of the Startup type.
Step 6. Click OK to exit.
After that, check the Windows Audio Endpoint Builder service with the same steps.
Troubleshooter is an inbuilt tool on Windows 10 Fall Creators Update/Creators Update that can find and repair the sound problem automatically on the computer. Here's how to make it:
Step 1. Use Windows shortcut keys Win + I to launch Settings.
Step 2. Click the Update & security menu.
Step 3. Choose the Troubleshoot tab on the left side.
Step 4. Click the Playing audio on the right pane.
Step 5. You can follow the on-screen instructions to complete the process and Windows 10 will automatically detect and repair the sound issues.
Also you can scroll down the pane in Settings and try the Hardware and devices, Recording audio or Speech to fix other malfunction related to audio.
After that, the no sound on Windows 10 Creators Update will be resolved.
For more clear operation steps, refer to the video: How to Fix No Sound after Windows 10 April 2018 Update 1803
All of the above are the possible best solutions to fix the sound problem aftert the 2017 Windows 10 Fall Creators Update/Creators Update. Also, you can share your own methods by comment if you know any solution of fix the no sound on Windows 10 Creators Update computer. Any other Windows 10 Fall Creators Update/Creators Update related issues, please click the LEFT MENU buttons on this page or go to Windows 10 section on this site for more help.
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