Jun. 20, 2019 / Updated by Bessie Shaw to Windows 10
Your laptop or desktop is never free from the Black screen with cursor problem after the Windows 10 update, like Windows 10 April 2018 Update 1803, Windows 10 Fall Creators Update, Creators Update on April or Anniversary Update. Most of the Windows users can't use their computer normally after the update of Build 16299.19 of Window 10 Fall Creators Update (v1709), which was released on Oct. 17th this year, because of the black screen with cursor, black screen with a spinning circle or other black screen of death issue.
In this case, you'll see a full screen in black after logging in the desktop and there's nothing showing on the desktop except for the mouse cursor which you can move properly. You can't even access any program or application.
You come across the black screen with cursor issue after Windows 10 Fall Creators Update because:
1. OS bugs in Windows 10 Fall Creators Update
2. Incorrectly configuration of some Windows 10 settings
3. Outdated drivers that are incompatible with Windows 10 Fall Creators Update
4. Program or application that causes crashes
5. Windows updates that can result in conflicts or glitches
You can check your computer to see if those factors cause the black screen after the Windows 10 Fall Creators Update.
Luckily, we've got answers for you to troubleshoot the black screen with cursor after Windows 10 Fall Creators Update:
The following are top five solutions for your to troubleshoot the black screen issue after the Windows 10 Fall Creators Update. If the previous one did not fix the black screen and bring your computer back on track, please try another one.
Step 1. Press shortcut keys Ctrl + Shift + Esc to open the Task Manager.
Step 2. Click the File menu and select the Run new task.
Step 3. Type Explorer.exe into the box.
Step 4. Check the Create this task with administrative privileges option.
Step 5. Hit the Enter key.
If you still fail to access to the desktop, try entering the Safe Mode on Windows 10 Fall Creators Update:
Step 1. Shut down by hold the power button and then repeat this over 3 times until you see the Recovery screen.
Step 2. Click the buttons See advanced repair options> Troubleshoot> Advanced options> Windows Startup Settings> Restart.
Step 3. Press F4/F5 to Enter Safe Mode (with Networking).
Now you may see the desktop screen on your computer. Then follow the workarounds below to fix the black screen with cursor problem.
Windows 10 Fall Creators Update clean boot helps to diagnose system issues with a minimal set of startups. You can perform a clean boot to check which program or driver results in the black screen with cursor. Note: It may take you a long period to find out the problem with this method.
Step 1. Use Windows shortcut keys Win + R to launch Run.
Step 2. Type into msconfig.
Step 3. Press the Enter key to open System Configuration.
Step 4. Choose the General tab and check the Selective Startup option with the Load startup items unchecked.
Step 5. Choose the Services tab and check the Hide all Microsoft services below.
Step 6. Click the Disable all button.
Step 7. Click the OK and restart the computer.
Step 8. Repeat Step 1 to Step 5 above.
Step 9. Enable the first half of the services on the list and disable the rest.
Step 10. Click the OK and restart the PC.
This will help to identify whether are faulty services in the first half of the services. If not, try another half. Then go and check the Startup tab with the similar steps. (You can follow the full tutorial on this post to finish the rest checking.) After you find out the error culprit that causes the Windows 10 Fall Creators Update black screen with cursor, search other solutions to fix it.
If you fail to see the desktop screen after the five easy steps at the beginning, then try this method to bring back the display and fix the black screen with cursor on Windows 10 Fall Creators Update.
Step 1. Use shortcuts Ctrl + Shift + Esc to open Task Manager.
Step 2. Go to the Services tab.
Step 3. Right-click the AppReadiness service and select Stop.
Step 5. Install the patch and reboot the computer. (Or you can try Way 2 to solve the problem.)
Step 6. Launch Run and type into services.msc.
Step 7. Double-click the App Readiness service.
Step 8. Select the Manual from the drop-down menu of Startup type.
Step 9. Click the Start button and click the Apply button and the OK button.
Step 10. Restart the computer.
This time your computer will not run into the black screen with cursor and you can experience the new features of Windows 10 Fall Creators Update.
Enter the Windows 10 Fall Creators Update desktop with the steps we provided at the beginning. Then follow the steps below to modify the registry and solve the BSOD with cursor issue.
Note: Registry is an important database that contains vital Windows configurations, settings for apps, and other system information. To avoid the PC running into other severe issues, like 100% disk usage problem, endless reboot issue, black screen, etc., it's better to backup registry before any modification.
Firstly, let's check the value Shell in the Registry.
Step 1. Launch Run on your Windows 10 Fall Creators Update PC.
Step 2. Type into regedit.
Step 3. Click the OK button.
Step 4. Copy and pasted the path to the address bar of the Registry Editor: HKEY_Local_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon.
Step 5. Highlight the key Winlogon.
Step 6. Double-click the value Shell showing on the right side to make sure the Value data is explorer.exe.
If you have no such value or if the value data is not correct in the Registry Editor, then you need to create it to stop the black screen with cursor:
Step 1. Open Windows Notepad and create a new text.
Step 2. Paste the text below into the Notepad:
Windows Registry Editor Version 5.00
Step 3. Name the text file as explorer.exe.reg (the format must be .reg) and save it to Desktop.
Step 4. Go to the desktop and double-click the explorer.exe.reg icon.
Step 5. Click the OK button.
After that, the computer will not get stuck on black screen with cursor problem anymore.
One of the workarounds of black screen with cursor after Windows 10 Fall Creators Update is to keep Windows drivers up-to-date because most of the black screen issues, blue screen problems, lock screen glitches, etc. are caused by outdated, corrupted or broken drivers, like graphics drivers, motherboard drivers, audio drivers, Bluetooth drivers, etc.
In this case, it's recommended to use Driver Talent, which has been reviewed as the intelligent software by engadget, to detect problematic drivers and download the latest/stable official drivers for your Windows 10 Fall Creators Update. Driver updates are available via the Download button below.
Step 1. Click the Scan button to detect the outdated, incorrectly configured or incompatible drivers.
Step 2. Click the Update button to download the best-matched drivers for Windows 10 Fall Creators Update. Or click the Repair to troubleshoot faulty drivers.
Step 3. Restart the PC to make the driver changes take effect.
Also, you can try uninstalling the programs or Windows Updates you've installed recently. Maybe the new programs/updates are not compatible with Windows 10 Fall Creators Update, and as a result, you get stuck on the black screen with cursor frequently.
All of the methods above are possibly the best solutions to solve black screen with cursor after Windows 10 Fall Creators Update. If these methods did not release you pain caused by the black screen, you can comment below or click the LEFT MENU on this page for help. If you have any other Windows 10 Fall Creators Update issues, please see Windows 10 section on this site.
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