Sep. 04, 2018 / Updated by Bessie Shaw to Windows 10
You may come across the camera not working on your laptop Lenovo, Asus, Acer, HP, Dell, Samsung, etc. after the Windows 10 upgrade or update, like Windows 10 Creator Update, Windows 10 Fall Creators Update and Windows 10 April 2018 Update Version 1803. This post will walk you through the woes and bring workable solutions that could fix the Windows 10 camera not working problems.
The following are top 4 tried-and-true solutions for your to troubleshoot the camera issue on the Windows 10 Creators Update or the Windows 10 Fall Creators Update laptop. You could take your time following the steps to fix the issue. If the previous one method fails to work, try another one.
Some users may not know how to launch the laptop camera when they change to Windows 10 from its predecessors. In fact, it's easy to find the camera on the Start menu. But you may also see the "We need your permission" error after opening the Camera app. In this case, you need to turn on the laptop camera via the Settings.
Step 1. Use Windows shortcut keys Win + I to launch the Settings.
Step 2. Go to the Privacy menu.
Step 3. Select the Camera option on the left side.
Step 4. On the right side, toggle the switch under the "Let apps use my camera hardware" to the ON position.
Step 5. Scroll down and turn on the apps that can access the camera.
Now back to the Camera app and you will find your image has appeared on the screen. This is an easy tutorial for those who fail to open camera on Windows 10 Creators Update/Fall Creators Update. If the laptop camera not working still gets on your nerves, or if you see "We can't find your camera" error in the app, then go on reading the following content.
A disabled camera device can result in the Windows 10 camera not working issue. So to fix the problem and make the camera available on your Windows 10 Creators Update/Fall Creators Update laptop, you also need to enable the camera hardware device.
Step 1. Right-click the Start menu.
Step 2. Select the Device Manager.
Step 3. Expand the Imaging devices entry.
Step 4. If you find your camera device has a special mark on the icon, then you should right-click it and select the Enable device.
After that, the device list will refresh by itself and you can check the device in the Camera app to see if this has resolved the problem. If not, try the camera driver solution below.
Incorrectly installed camera driver, like an outdated driver, missing driver, incompatible driver, etc. can cause the laptop camera not working issue on Windows 10 Creators Update/Fall Creators Update.
After the system update, the old device drivers will not properly support the communication between the new OS and the hardware devices. Thus hardware issues will annoy you, such as camera not working, Bluetooth not available after the update, ghost touch screen issue, etc. So it's necessary to check the camera driver on Windows 10 Creators Update/Fall Creators Update computer.
It's highly recommended to use Driver Talent, one of the leading driver updater trusted by over 10 million users, to help to update, reinstall or repair the camera driver. Reviewed as the safest and fastest way to update drivers, Driver Talent can provide the latest official and WHQL drivers for Windows laptop or desktop. You can click the button below to get the camera driver update directly.
Here are 3 easy steps to install the camera driver update for Windows 10.
After you launch Driver Talent, click the Scan button to make it detect the outdated, broken or incorrectly configured drivers on the PC.
Click the Update button to download and install the best-matched camera driver update for Windows 10, like Logitech camera driver, HD Pro Webcam driver, USB camera driver, etc. Or click the Repair button if there are any driver problems.
When the driver install process finishes, perform a restart the make the driver changes take effect.
Note: It is better to create a system restore point and backup the drivers before any system changes so that you can restore the system once the PC runs into other problems. Except for the camera driver update, the utility also supports drivers uninstall, drivers pre-download for another PC, VR support check, etc.
Also, you can go to the Windows Services to check the Windows Image Acquisitionm service. If it is disabled, then you need to re-enable it to fix the laptop camera not working issue on the Windows 10 Creators Update or the Windows 10 Fall Creators Update.
Step 1. Use Windows shortcut keys Win + R to open the Run.
Step 2. Type into services.msc.
Step 3. Hit the Enter key.
Step 4. Scroll down and navigate the service Windows Image Acquisitionm.
Step 5. Double-click the service and open the Properties.
Step 6. Click the Start button if it is in disabled status.
Step 7. Select the Automatic from the drop-down menu of the Startup type.
Step 8. Click the Apply and the OK.
Now you can try the camera on the apps that can access to your laptop camera to see if the device works fine.
That's it. All of the above are the possible best solutions for resolving the camera not working issue. If you still failed to fix the "laptop camera not working" problem after the Windows 10 Creators Update or the Windows 10 Fall Creators Update, or if you couldn't download the camera driver you need, don't hesitate to drop a line below or click the LEFT MENU on this page for more help. You can visit Windows 10 Issues and Fix section on this site if you have any other related issues.
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