Aug. 28, 2018 / Updated by Bessie Shaw to Windows 10
Many users come across the gray screen after the system was updated to Windows 10 Fall Creators Update (v1709). In this case, the screen color turns gray suddenly when users are computing. There are black and white, or a whole screen of gray images on the screen.
In fact, it is an issue related to the color filters on Windows 10. You can use the following two methods to make your screen colorful again:
If you're familiar with Windows OS, you may know some common Windows shortcut keys that can easily access some features.
You can use Win + Ctrl + C keys to switch to the color screen or the gray screen.
You may want to know why the screen will turn gray suddenly. One of the reasons is that you may press the hot keys Win + Ctrl + C by accident. If you go to Windows Settings, you will understand it is the color filters that cause the issue. The color filters help you see images on the screen more clearly. There's a switch that controls the filters.
1. Use shortcut keys Win + I to open Settings.
2. Go to Personalization menu.
3. Select the Colors tab on the left side.
4. On the right side, scroll down and click High contrast settings.
5. Toggle the switch Apply color filter to OFF and you'll turn off the gray screen.
Now your computer displays things in color.
If the gray screen still persists after you use the hot keys or the switch button, there may be something wrong with the display device driver. Windows 10 v1709 is the latest OS at present. If the graphics drivers have not been updated to the proper versions compatible with the system, Windows 10 will not communicate with the display hardware device. So you may encounter black screen issue, gray screen problem, blue screen of death, etc.
You can download and install the latest graphics driver from your PC brand website to fix the gray screen. But if you cannot find the compatible driver, you may prefer turning to some professional driver download and update utilities, for example, Driver Talent. Such utilities can help to install the best-matched Windows 10 device drivers and keep the machine up-to-date.
The graphics driver updates are available via the download button above.
Here are 3 easy steps to quickly update drivers:
Run Driver Talent after you install it on your computer. Click the Scan button. It will detect those faulty drivers on Windows 10.
Click the Update button to download and install the driver update. You can also click the Repair button to repair the broken drivers that cause gray screen.
Restart your laptop or desktop. This will help to finish the driver installation.
All of the above are the effective methods of how to fix grey/gray screen problem after Windows 10 Fall Creators Update. If you still have questions on this, or if you come across any issues after the latest Windows 10 update, please drop a line in the comments section below.
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