Nov. 06, 2018 / Updated by Bessie Shaw to Windows 10
Surface keyboard or Type Cover not working with any key press or touchpad movement's error is not uncommon on Microsoft Surface Pro 3, Surface Pro 4 or the predecessor Surface laptops. When you tying or touching the trackpad, the whole type cover stays unresponsive, either the keyboard or the trackpad. Typically, the Surface Pro keyboard not working error is more likely to disappear after Windows 10 Anniversary Update on Surface Pro 3 and Windows 10 Creators Update on Surface Pro 4 laptops.
If you happen to get trapped in the Microsoft Surface keyboard or Type Cover no responding dilemma, you have below solutions to retrieve the keyboard back to normal performance.
Before performing the two button shutdown to fix Surface Pro keyboard not working issue, check whether your type cover is correctly connected to your Surface Pro 4/3. Try disconnecting the keyboard, rebooting, and then reconnecting it to the Surface laptop.
The two button shutdown can help to resolve some common Surface Pro system error like the type cover stops working, Surface Pro 4 touch screen not working, brightness issue, weak WiFi signal etc. Below is how.
Note: The Two-button restart is set for Surface Pro 3, 4 devices only. Don't use this process on Surface RT or Surface 2.
1. Press the power button as a normal shutdown.
2. Press and hold the volume up (+) button and the power button altogether for 15 seconds.
3. Once the Surface logo pops up, keep holding the buttons for more 15 seconds.
4. Release the two buttons and then wait for 10 seconds.
5. Then start your Surface Pro machine and check whether the keyboard’s functionality responds.
Make sure all the software and firmware is up to date on your Surface Pro device since the outdated Surface firmware and software may disconnect your Surface Pro type cover keyboard. You can run Windows Update to check for the latest updates.
1. Press the Windows shortcut keys Win + Ito open Windows Settings.
2. Choose the Update & Security.
3. Click Check for updates under the Windows Update category.
Then wait for the system to respond. It will check for updates and install them on the Microsoft Surface Pro laptop automatically.
The improper Surface Pro keyboard driver also could cause Surface Pro keyboard malfunctions, ceasing the type cover work. To update it and get the best-matched Surface cover driver for the Surface Pro laptop, you can manually download the Surface cover driver via Microsoft support page to repair Surface Pro 4 type cover not working hitch.
If you would like an easy channel to pack the Surface keyboard driver’s downloading and updating into a one-stop step, you could use Driver Talent, a popular driver issue troubleshooter, automatically downloading the most compatible Surface cover driver for Microsoft Surface Pro laptops.
Click the button below to get Driver Talent seamlessly and then update the correct Surface type cover keyboard drivers with 3 easy steps.
Click "Scan" and Driver Talent will detect if the keyboard drivers of your Windows 10 Surface laptop are compatible.
Click "Repair" to download and install the most compatible cover drivers for Microsoft surface device. Or you are able to get the most updated versions by clicking "Update".
Reboot your computer to make the newly installed touchpad drivers take effect.
Should all the aforementioned solutions come out no avail on troubleshooting Surface Pro keyboard not working glitch, you may consider resetting your Surface tablet.
1. Head over to the Update & Security setting. (As the method 2, step 1-2 guides)
2. Click Get started under the Recovery choice.
3. Choose either keeping your files or removing everything when resetting the device.
4. Check if the keyboard issue persists on your Microsoft Surface laptop after the restoration completes.
That’s all for the Microsoft Surface keyboard not working troubleshooters. If you find more workarounds on the defective type cover not working problems on the Surface Pro devices, please share with us in the comment section below, or go to the OStoto official forum via the left menu on the page.
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