Sep. 17, 2018 / Updated by Bessie Shaw to Windows 10
Bothered with USB 3.0 crashes in Windows 10? When you plug a USB device in, the USB 3.0 not working issue occurs, resulting in either a random restart or a blue screen on the computer and interrupting your office work.
There are many factors that result in such Windows 10 USB crashes: hardware problem related to USB 3.0, faulty startups or services, the power supply draining, USB driver issue, outdated BIOS, etc.
Below are several solutions that you can adopt to fix the USB 3.0 crashes in minutes to hours. You need to go through various checks and try them one by one to see if they fix the USB 3.0 crashes in Windows 10.
First of all, it is better for you to take a close look at all of the USB ports, including the black ports and blue ports on the PC, the USB devices (USB flash drive, camera, external hard drive etc.), the ending of the USB 3.0 cable, etc.
If there’s no problem with the hardware, but the USB 3.0 crashes still persist, go to the solutions below.
You can also figure out which startup, service or program causes the Windows 10 USB 3.0 crashes via the Windows 10 clean boot or the Event Viewer.
Perform Windows Clean Boot
Clean boot is used to diagnose Windows errors with a minimal set of startup programs, with which you could find out the troublemakers of the USB crashes and then troubleshoot them. It may take you quite a long period to perform the clean boot. For more details, see How to Use Windows 10 Clean Boot to Fix PC Errors.
Check the System Event Logs
Event Viewer is a handy tool in Windows, with which you can view application, security, system, etc. events on your computer. If you encounter the USB 3.0 not working issue in Windows, you can use Event Viewer to analyze USB 3.0 related errors.
1. Enter Event Viewer in Windows 10.
2. Expand Windows Logs entry on the left pane and check the logs Application, Security, Setup and System one by one.
3. Take a close look at the middle pane and go down around the time the USB 3.0 crashes happened last time. Double-click on each event related to USB and read the information in the General tab and Details tab.
If you did find out the log that records the USB 3.0 error, you can search the exact solutions for the USB 3.0 crash with the Keywords in the Details tab.
Note: Don’t modify the properties in the Event Viewer, or incompatibility problems will occur.
Windows 10 USB 3.0 crashes or USB not working issue may also be caused by the power supply. The crashes will happen when the USB devices take much power from the computer and affect the running of the hard drives and power supply to the motherboard.
This often happens on some old computers that are newly upgraded to Windows 10. To work around the problem and rule it out, don’t run too much USB devices at the same time. Also, don’t power on with the USB devices connected to the PC.
Besides, if you’re using a laptop without the charge adapter, you can disable the power saving mode for the USB 3.0 devices.
1. Use Windows shortcut keys Win + X to launch the Jump List and then select the Device Manager.
2. Expand the Universal Serial Bus controllers entry and double-click on your USB 3.0 device or the USB Root Hub.
3. Choose the Power Management tab and then uncheck the Allow the computer to turn off this device to save power. Click OK.
If the methods above do not work, you need to uninstall and then reinstall the USB 3.0 driver to fix the USB 3.0 crashes. Incompatible or incorrectly configured USB drivers can result in various USB issues, like MTP connection problem, devices not recognized, Windows 10 HID-compliant mouse not working, etc.
For automatically install USB 3.0 drivers for windows 10, use the all in one USB 3.0 driver utility, Driver Talent, which is known as the “Safest and Fastest Way to Update Drivers” and can help you uninstall and reinstall USB drivers in just one click. You could have Driver Talent directly via the button below.
Here are 3 easy steps to manage the USB 3.0 driver and other drivers:
1. Click on the Scan to detect all the faulty USB drivers on the PC.
2. Click on the Repair to fix incorrect USB 3.0 drivers that cause USB 3.0 crashes in Windows 10. Driver Talent will uninstall and then reinstall proper USB drivers.
3. Restart your PC to ensure the new USB 3.0 driver take effect.
Note: Don’t forget to back up drivers before any drivers changes.
Hope this could help you fix the Windows 10 USB 3.0 crashes successfully and make your USB 3.0 devices work properly again on the PC. If you still have doubt related to this, you could comment below or click the LEFT MENU on this page to let us know. Any other Windows driver issues, please see Resource Center on this site.
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