Nov. 06, 2018 / Updated by Bessie Shaw to Windows 10
No mouse cursor makes it hard to navigate the desktop after the Windows 10 upgrade or update, like Windows 10 Fall Creators Update or Windows 10 Creators Update. Many Windows 10 users find their mouse cursors or pointers are missing when they power on to the login screen or just arouse the PC from the sleep mode. Some may also encounter no mouse pointer when playing games.
This article will show you some tweaks to fix the mouse cursor disappearing problem after the Window 10 upgrade or Windows 10 Fall Creators Update/Creators Update/Anniversary Update.
Multiple reasons can result in a lost mouse pointer, like hardware problem, hybrid startup system, incorrectly configured mouse driver, etc. If you encounter the no mouse pointer on your Windows 10, try solutions below to see if the pain could be released.
Firstly, you need to check the hardware on your computer, including the mouse, the USB ports and other hardware related to the mouse.
1. Make sure the mouse you use is not too old, because an older mouse may be not compatible with Windows 10 Fall Creators Update/Creators Update/Anniversary Update and cause the mouse cursor disappearing even if the mouse driver is the latest.
2. Make sure there is no cut-offs on the cable of the mouse. Or you can test your mouse on another PC that works properly.
3. If the mouse you use is a HID-compliant mouse, also check the USB port you connect to can work normally.
4. Restart the computer one more time to see if the missing mouse cursor/pointer issue still persists.
Now that the mouse pointer is not working and you cannot click on anything on the desktop, you need to use the keyboard. You can also use the touch screen if your computer is smart enough, like Microsoft Surface, Lenovo Yoga 900, Asus Transformer, etc.
Note: For those who have to hit the full keyboard, use the Tab key, the Arrow keys and the Enter key to control. Or if you want to take the numeric keypad as a pointing device, use the shortcut keys left Alt + left Shift + NumLock to open the Mouse Keys dialog box and choose Yes.
1. Use Windows shortcut keys Win + I to launch Settings.
2. Tab to highlight and Right Arrow to Device.
3. Press the Enter.
4. Tab twice to select Mouse & touchpad.
5. Then Tab to the bottom to select Additional mouse options.
6. Hit the Enter.
7. Tab to select the ELAN tab.
8. Tab to select your device and select the Enable Device.
Apply the modification and you will find the no mouse pointer issue has been fixed on your Windows 10 Fall Creators Update/Creators Update/Anniversary Update PC.
Outdated or incorrectly configured mouse driver can also result in no mouse pointer problem on Windows 10. Besides, it can also cause other computer issues like mouse not working, mouse and keyboard not working, mouse lagging etc. So try to do some changes to the mouse driver, such as reinstall, roll back and update the mouse driver.
1. Use Windows shortcut keys Win + R to launch Run.
2. Type into devmgmt.msc.
3. Press the Enter to open the Device Manager.
4. Tab to highlight and Down Arrow to select Mice and other pointing devices.
5. Right Arrow to expand the entry.
6. Down Arrow to highlight your current mouse device.
7. Use Shift + F10 to open the drop down menu.
8. Select Properties and hit the Enter.
9. Tab and Right Arrow to the Driver tab.
10. Tab to Update driver. Thus you can update the mouse driver.
Follow the on-screen instructions to make driver changes. Don’t forget to go to the Start menu to restart the PC so that the new driver can take effect. Then see if the mouse cursor is visible on the screen again.
If the performance takes a lot of time, you can use professional driver troubleshooter Driver Talent, with which you can do a free scan for your computer and fix the Windows 10 no mouse pointer or mouse cursor disappearing problem easily. You can also try rollback or reinstall the mouse driver to get the cursor back.
Driver Talent has been reviewed as the safest and fatest ways to update driver by Engadget. You can use a PS/2 mouse to click the button below to get the driver directly. And here are 3 easy steps to update, rollback or reinstall the mouse driver for Windows 10 and fix the mouse cursor disappearing problem.
1. Click the Scan to detect the faulty mouse driver on the computer.
2. Click the Update, Repair or Reinstall to download and install the official and WHQL mouse driver.
3. Restart the PC to make the driver changes take effect.
1. It's recommended that you back up the drivers before any system changes in case any culprits trigger other PC issues.
2. You can also go the Peripheral Drivers menu of Driver Talent to install the best-matched USB mouse driver you need.
The hybrid startup may also cause no mouse pointer problem on Windows 10 Fall Creators Update/Creators Update/Anniversary Update, because the fast startup mode won’t load the mouse driver. So you can turn off the fast startup to load the driver. In this method, you still need to depend on the keyboard or the touch screen.
1. Use Windows shortcut keys Win + S to launch the Cortana.
2. Type Power Options into the search box.
3. Hit the Enter.
4. Tab to select Choose what the power buttons do.
5. Press the Enter.
6. Tab to select Change settings that are currently unavailable. This will activate the Shutdown settings.
7. Uncheck the Turn on fast startup.
8. Save changes and close the window.
Restart to see if this can fix the mouse cursor disappearing issue.
Some users find it easy to fix the no mouse cursor problem when they use the Administrator account to sign in the PC. It is because logging in with the Administrator account will make Windows detect some mouse drivers automatically. This could be helpful.
It seems that many users come across mouse problems after the latest Windows 10 update, which was released on Feb. 14, 2018 with OS Build 16299.248 in the Patch KB4074588. If your mouse cannot work properly after the update, it is recommended to uninstall the update and patch. You can check your system OS Build in Run with command Winver, and then follow the steps below to remove the update.
If your keyboard is still working:
1. Use Win + I to openSettings.
2. Use Tab key, Arrow keys and the Enter key to select the items. Go to Update & security menu and select View installed update history.
3. Select Uninstall updates. It will open the Installed Updates window.
4. Navigate to the patch KB4074588. Use shortcut keys Shift + F10 to open the context menu and select Uninstall.
5. Save you files and close all the running programs. Press the Enter key to select Restart now.
If both the mouse and the keyboard are not working:
You can try the touchpad if you're using a laptop, or you may need to use a PS2 mouse on your desktop. We recommend you enter the Windows 10 Safe Mode to perfom the steps above. Also, it is better to reinstall USB drivers that are the main culprits causing the peripheral hitches.
After that, you can use your mouse or keyboard as before.
If none of the methods work, you may need to reinstall Windows 10.
Hope this article could be a reference for you to fix the no mouse pointer issue on Windows 10. If you still fail to get your mouse cursor or pointer back on track in Windows 10 Fall Creators Update/Creators Update/Anniversary Update with the methods above, you can go to the LEFT MENU for special technical support. You can also check for the Windows 10 Issues and Fix section in this site for more solutions.
Other Mouse-related Issues and Solutions:
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