Aug. 29, 2018 / Updated by Bessie Shaw to Windows 10
After the Windows 10 Fall Creators Update, most of the users come across various display problems on their laptop or desktop. The graphics problems occur around the Black Friday, making a rough shopping season. You may encounter similar display problems with them:
"Stretched screen! It is strange to work with such monitor. Just update to Windows 10 Fall Creators Update."
"I failed to adjust the screen resolution on my Windows 10 computer (v1709)."
"Some said it is viable to make changes on NVIDIA settings, but there are no such display settings on my PC."
"Is rolling back the display driver helpful for such display problem?"
"Distorted screen. The graphics problem has ruined my gaming on such holiday! Help!"
Here is a guide to instruct you to read the post. You can quickly skip to the content you're looking for by clicking the links below:
Many causes can trigger the display/graphics problems on Windows 10 and they can be summed up as the following:
1. Hardware device hitches
If there are conflicts in the graphics card or other hardware devices, like USB drive, external Bluetooth device or other peripheral devices, you may come across the display issue. Also, the obsolete device you've kept for a long time may not compatible with the OS.
2. Windows OS update
Each time when you update the operating system to the latest OS version, like Windows 10 Fall Creators Update, it is likely to occur black screen, blue screen, stretched screen, etc. because of the bugs in the unstable system.
Besides, if you own a high-level configuration computer with advanced CPU and you install lower Windows OS on the machine, it will cause the screen resolution problem.
3. Incorrect display-related settings
Some improper display configurations can result in the graphics issue on Windows 10.
4. Display driver issues
Outdated, missing, broken, or incompatible graphics card drivers are the culprits to trigger the screen problems. For example, you receive a driver update message during your gaming and you update it. Then you come across the display issues because the motherboard does not support the driver change. In this case, need to check the drivers and try to uninstall/rollback/update/reinstall/repair the drivers to fix the issues.
5. Improper Windows product key
If you purchase a Windows activation code that is not compatible with the Windows edition then you have distorted screen or other screen issues. For example, you use a product key for Windows 10 Home edition to activate the Windows 10 Enterprise edition. So we recommend you to buy a right code from the official site and activate the OS.
If it is hard to see the mouse cursor on the screen, you may need to enter the Safe Mode and then try the methods in Part 3 or Part 4 to fix the graphics problems. Here's how to boot into the Safe Mode:
1. Hold the power button to force the computer to shut down and then turn it on again.
2. Repeat step 1 over 3 times until you see the Recovery screen.
3. Click the options See advanced repair options> Troubleshoot> Advanced options> Windows Startup Settings> Restart.
4. Press the key F5 to Enter Safe Mode with Networking.
Note: If you got the black screen with cursor after entering the Windows desktop, you can stop the error by the following steps:
1. Press shortcut keys Ctrl + Shift + Esc to open the Task Manager.
2. Click the File menu and select the Run new task.
3. Type Explorer.exe into the box.
4. Check the Create this task with administrative privileges option.
5. Hit the Enter key.
If you can enter the desktop and do the operation on the system, then check the universal tricks in Part 3 or specific methods in Part 4 to solve the problems.
1. Swap the cables of a hard disk over or change to another port on the motherboard.
2. Disconnect the peripheral/external devices connected to the computer when it is powering on.
3. Unplug and re-plug the GPU or graphics card. Make sure the device sits tightly in the port.
4. Remove the dust on the graphics card.
You can go to the Device Manager to uninstall the display driver and then reinstall/update/roll back the driver manually. Also, you can try a one-click solution, you can use Driver Talent to repair the display driver issues.
3 steps to solve the driver problem:
1. Click the Scan button to detect graphics driver issues on Windows 10.
2. Select Download/Install/Reinstall/Update/Repair button to make the driver changes. It will automatically download and install the best-matched graphics card driver.
3. Perform a restart to make the driver changes take effect.
1. Use Windows shortcut keys Win + I to open the Settings.
2. Go to the Update & security menu and select the Troubleshoot tab.
3. On the right pane, scroll down and click relevant option to fix your display problems, like Blue Screen or Hardware and Devices or Video playback.
4. Click Run the troubleshooter to fix the issues.
The following are solutions for different display problems. You can visit details of each page by clicking the URL listed.
If your computer runs into screen resolution problem, stretched screen or display problems similar to these, we recommend you adjust the display resolution in Settings or NVIDIA/AMD graphics settings.
If the basic method does not work, read other solutions in the following posts:
Common solutions for BSoD:
Methods to fix blue screen error code:
All of the above are the methods collection for solving various display/graphics/video problems on your Windows 10 (Fall Creators Update, Creators Update, Anniversary Update, etc.) laptop or desktop. If you still fail to have the display problems fixed, you can drop a line below or click the SUPPORT menu on the left of this page. Any other Windows 10-related issues, please go to Windows 10 section or our blog for solutions.
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